Welcome to Harrah’s Joliet! I started my career here as a Promotions Representative in 2009.  I later joined the Total Rewards team and then quickly moved over to VIP Services as a Seven Star Concierge.  I thoroughly enjoy my current position as a VIP Hospitality Host.  I love interacting with the guests and making sure their experience at Harrah’s Joliet is the best gaming experience they can have.  When I’m not here, I spend my time with my husband Roger, who also works for the casino, and our two beautiful children.  I also enjoy outdoor activities and attending Gary Allen concerts. Please feel free to contact me to plan your next Harrah’s Joliet visit. I look forward to us becoming friends!

Contact Shannon through VIP Services at 815-740-7827.